That’s a great question. We recommend that you speak directly to the Sales Representative that sold the vehicle to you. Confirm by reviewing your contract if you have any warranty protection as this may save you on any repairs covered by the warranty (if you purchased a warranty) Provide the sales representative with the details
Read MoreDo you have a loyalty or referral program?
Yes, we have one of the best loyalty/referral programs in the industry. Please contact our customer service team for details. Did this answer your question?Yes NoAdditional CommentsSend Feedback
Read MoreCan I trade in my vehicle?
Yes you can! Please click here to complete the request. One of our experienced sales advisors will contact you to review your options. Certain conditions may apply. Did this answer your question?Yes NoAdditional CommentsSend Feedback
Read MoreIf my contact information or banking information changes what should I do?
Contact our customer service department by text (226) 212-5106, or email us at customerservice@axisautofinance.ca , or call us at 1-855-964-5626 Ext 302. We will update your information. Did this answer your question?Yes NoAdditional CommentsSend Feedback
Read MoreWhat if I have an accident?
You must contact your insurance company and Axis immediately. Did this answer your question?Yes NoAdditional CommentsSend Feedback
Read MoreCan I change my payment due date or payment frequency on my car loan payment?
Yes you can. We provide our customers with options when circumstances change. Certain rules apply. Please contact our customer service team for further information. Did this answer your question?Yes NoAdditional CommentsSend Feedback
Read MoreDoes Axis report to the credit bureaus?
Yes, we report to Equifax monthly. Remember this is a great way to rebuild your credit, so it is important to make your payments on time! Did this answer your question?Yes NoAdditional CommentsSend Feedback
Read MoreCan I make extra payments?
Yes, your loan is 100% open. You can make extra payments anytime to save interest. Please use one of our convenient payment methods listed above, or contact our customer service team for assistance. Did this answer your question?Yes NoAdditional CommentsSend Feedback
Read MoreWhat methods of payments do you accept?
We accept: Credit or Debit cards, Money Order or Certified Cheques, Email Money Transfers, Branch Deposits, Cash. Did this answer your question?Yes NoAdditional CommentsSend Feedback
Read MoreCan I make payments online?
Yes, you can pay online Click here to be directed to our online payment portal. Did this answer your question?Yes NoAdditional CommentsSend Feedback
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